Monthly Archives: September 2013

The Power Of Patient-Centric Care

Jeremie Seals was just 35 year old when he had his first heart attack. It was the beginning of his battle with the condition called congestive heart failure.  In 2011, he visited the emergency department at Oregon Health & Science.
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Why Medicare is the customer

When you walk into a successful restaurant, automobile showroom or retail store, there is no confusion that you are the customer. When you enter a physician office or hospital as a patient, your providers will likely demonstrate compassion and concern.
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